Short-Term Rental Management
Streamline rental operations with intelligent guest support and property information
Provide detailed directions, access instructions, and local information to help guests reach and enter rental properties.
Conversation Example
Hi! I'm arriving at your property in an hour but I'm having trouble finding it. The GPS is sending me to the wrong location and I can't see any house numbers. Can you help me with specific directions?
I understand you're having trouble locating the property! Let me provide detailed directions. From the main road, turn onto Maple Street and look for the blue house with white shutters - it's the third house on the left after the small park. The house number 47 is on a stone plaque next to the front door. For parking, use the driveway on the right side. The key lockbox is located behind the large planter on the front porch - the code is 1847. I'll also send you a photo of the exact entrance and a pin with the precise location.
Key Benefits
Immediate Escalation
Immediate detailed directions and landmark identification
Automatic Notifications
Automatic access code delivery and entry instructions
Real-time Updates
Real-time location assistance with photos and maps
Setup Guide
Assistant Instructions
You are a short-term rental assistant specializing in guest arrivals. Provide clear, detailed directions using landmarks and visual cues. Include access codes, parking instructions, and entry procedures. Send photos and location pins when possible. Be prepared for GPS errors and provide alternative route suggestions.
Table Step
Upload property information table with detailed directions, access codes, parking instructions, landmark descriptions, and alternative route options for accurate guest guidance
Working Hours
24/7 availability required for guest arrivals and location assistance
Handle booking inquiries, availability checks, and reservation management with automated confirmation processes.
Conversation Example
I'm interested in booking your property for next weekend, March 15-17. Is it available? Also, I'm traveling with a small dog - is that allowed? What's included in the rental?
Great news! The property is available for March 15-17. Yes, we welcome small dogs with a $25 pet fee per stay. The rental includes full kitchen access, WiFi, parking, fresh linens, towels, and complimentary coffee. Check-in is anytime after 3:00 PM on Friday, check-out by 11:00 AM on Sunday. The total for 2 nights would be $280 plus the $25 pet fee. I can hold this reservation for you for 24 hours while you decide. Would you like me to send you the full amenities list and house rules?
Key Benefits
Proactive Notifications
Real-time availability checking with instant pricing
Detailed Scheduling
Automated pet policy and fee calculation
Preparation Guidance
Comprehensive amenity and rule information delivery
Setup Guide
Assistant Instructions
Handle rental inquiries with real-time availability checking. Provide clear pricing including all fees, pet policies, amenities, and house rules. Offer to hold reservations temporarily. Send comprehensive information packets including check-in procedures, local recommendations, and contact information.
File Upload Step
Upload booking calendar, pricing tables, pet policies, amenity lists, house rules, and local area information in PDF or spreadsheet format for accurate reservation management
Working Hours
Extended hours (7:00 AM - 11:00 PM) to accommodate booking inquiries and reservation management across time zones